Configuring your VPN/firewall to allow Frameable Spaces
Introduction
Frameable Spaces is a web application that uses WebRTC to power real-time audio/video communications in corporate and social events. It can be used as an alternative to other applications like Zoom or Google Meet.
Allowing network traffic
In order to enable the Frameable Spaces application, please allow traffic on *.socialhour.com
and *.frameable.com
domains. Frameable Spaces media servers listed below transport audio and video on ports 40000-49999
, over both tcp
and udp
protocols.
meadowlark-01.da11.frameable.com
meadowlark-02.da11.frameable.com
meadowlark-03.da11.frameable.com
meadowlark-01.dc13.frameable.com
meadowlark-02.dc13.frameable.com
meadowlark-03.dc13.frameable.com
meadowlark-01.ny5.frameable.com
Please also allow this traffic to be routed directly between end users' ISPs and the hosts above. Avoid sending this traffic through intermediary VPN networks or tunnels.
Sign in with Microsoft
If your organization uses Microsoft-based authentication (maybe via Active Directory) and you would like to use Sign in with Microsoft
for logging in to Frameable Spaces, you may need to allow the Frameable Spaces application.
Email from Frameable Spaces
Please configure your mail servers to allow email from the socialhour.com
domain, so that if users elect to sign in via email, the one-time-code emails will go to their inbox rather than to spam.
Validation testing
In order to test that traffic is flowing, as a first step you can visit our System check page and verify there are no errors. After that you can join an Audio/video testing call from two different computers, and verify that audio and video signals are in good shape for a duration of at least 10 minutes.